General Questions
Where are you located?
We're based in West Columbia, SC. We service Columbia, SC and also offer pick up options for smaller decor pieces and grab-and-go balloon garlands.
Do you have a store I can visit?
Yes our retail balloon store is located at 1639 Burnham Street West Columbia, SC 29169.
How do I book?
We are pleased to offer a super easy to use website to book a la cart rentals and also party packages right from our website. You are also more than welcome to call or text us if you have a specific request, are needing more help or have any questions!
How far in advance should I book?
We recommend clients booking once they have the venue secured and the date. The earlier you book, you get access to more available products. However, you can book up to 24 hours before your event.
Balloon Decor
How Long will my balloons last?
Indoor air-filled balloons can last 1-3 weeks. Helium-filled balloons typically last 8-24 hours, depending on size, material and environment.
Can you customize balloon colors and themes?
Absolutely! We can match your theme with custom colors, lettering, logos and add-ons like flowers, shimmer walls or marquee numbers!
Do you offer Grab-And-Go Garlands?
Yes! Grab-and-go garlands are pre-made, easy to install, and perfect for DIY decorators. Order online or call ahead, and we'll have it ready for pick up.
Event Rentals & Decorating Services
What areas do you service?
We mainly service the following cities and surrounding areas:
Columbia SC, Charlotte NC, Augusta GA, Greenville SC, Charleston SC.
However, we are able to travel wherever the party is. We have done events from Savannah GA to Buffalo NY so if you want us to do your event let's talk!
Do you deliver?
Yes, we offer free delivery on orders $300 and up within 25 miles of our warehouse. At checkout you will see the fee for any delivery charges.
When I made the booking I only paid half when is the rest due?
We have set it up so customers only pay half up front as we have found this to be easier on our clients to not have to pay everything at once. The remaining balance is due 2 weeks before your event date. If you booked an event within two weeks, when we reach out to confirm the booking we will send you the invoice to make the final payment.
Are we able to pick up from your warehouse?
Yes! You will be able to pick up from our warehouse if you'd prefer but you must have a vehicle to safely transport your rental items at our staff's discretion. If we feel you cannot transport the items safely and securely you will have to pay our last minute delivery fee.
I made the booking and deposit what happens now?
Someone from our team will reach out to you via text confirming your booking within 24 hours to introduce ourselves, ask any questions we have and to confirm your booking.
Do you do late night pick ups?
Our latest pick up time is 10pm. If you are needing a pick up between 10pm-12am there will be a late night pick up fee. We do not offer pick ups past 12am unless we approve it prior to you booking.